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Webinar Recording: Experience Matters - Understanding the New ROI of UX/CX

by Ally DelGuidice-Bove
September 13, 2017

In today’s digital landscape, Global User Experience factors heavily into the ROI equation: every dollar spent on UX design yields up to $100 in return. Join experts from Mediacurrent and Lingotek to learn about UX and CX strategies to boost your global revenue and conversions.

You'll Learn:

  • What companies like Amazon, Google and Airbnb can teach us about building a better user experience
  • Tips to build the investment case for maximizing your UX How to uncover the value of translation — and why localization should be the core of your global
  • Customer Experience (CX) strategy
  • How integrating UX and CX can improve your brand’s value
  • A practical approach to improve the UX and CX that your organization is delivering to customers, employees and other stakeholders
  • Presenting in your customer's primary language is the first step in providing a global CX 
  • Why managing global customer expectations are critical to Customer Experience (CX) and to the perception of your company brand

View the Webinar

Meet team member, Ally DelGuidice-Bove

Ally has a deep passion for people and data. She has led strategic initiatives for Pricewaterhouse Coopers, MagMutual, Habitat for Humanity, Guardian Insurance, and NOAA. Her expertise ensures the business goals of our clients are met through digital solutions.

Ally takes pride in her ability to make others feel valued and appreciated. As a strategist, this allows her to see through the lens of various users to provide the best possible digital experiences across a variety of platforms. She works with clients to analyze and improve these digital experiences through strategic roadmaps, user research and testing, data analysis, and execution.

Prior to Mediacurrent, she worked for a marketing automation software and eCRM services company supporting higher education. Ally managed email marketing campaigns, marketing automation platform training, and data and report analysis.

When she is not at work, she can be found hiking, spending time with her family, eating loads of Italian food, and obsessing over her love of animals.

Learn more about Ally >