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Dedicated Drupal Support

Launch is Just the Beginning

Our team doesn’t just maintain your platform; we constantly question what more can be done to exceed your organization’s goals.

Responsive

Responsiveness

Time is of the essence; that is why you are supported by a dedicated project manager, unlimited support tickets and priority queueing.

Learning

Knowledge

All of our services (training, design, development, etc.) are covered, including additional features like mobile/ tablet development.

Strategy

Predictability

Our Support Service will allow you greater budget predictability and forecasting. Alleviating the need to set up contracts to scope work for smaller projects.

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The Mediacurrent team was able to utilize our existing work and create websites we feel will enhance our ability to increase our business goals. The experience with Mediacurrent has simply been awesome and we look forward to our continued partnership with them.

Joe Cafiero, UGA Center headshot
Joe Cafiero Webmaster, UGA Center for Continuing Education - The University of Georgia

Support Services

Drupal

Development

  • New system features 
  • Bug fixes
  • Drupal version upgrades
  • An accessible foundation
  • DevOps
HTML Prototypes

Priority Queuing

  • 24hr response time
  • Online ticketing system
Persona

Dedicated Project Manager

  • Weekly status updates
  • Monthly timesheet reports
  • Priority and status management
Creative Design

Design

  • Data-driven UX design
  • User-focused and Drupal-compatible interface design 
  • Web Accessibility
Competitive Analysis

Digital Strategy

  • Content marketing 
  • Copywriting
  • SEO
  • Marketing automation integration
Security

Security & Performance

  • Security upgrades for modules
  • Performance tuning for fast page loads
Personalization

DevOps

  • Permissions management 
  • Deep experience with complex approval flows
  • Use case documentation 
Conversion Funnel

Engagement Measurement

  • Services module experts
  • Feeds integration 
  • Technical design & configuration
Training

Training

  • Highly customized 
  • On-site or webinar-based
  • Printed documentation or video 
  • Highlight benefits of working with Mediacurrent
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Featured Case Study

We Get Results

We launched a new site for the New York Senate that was awarded the 2016 Online Democracy Award at the  National Conference of State Legislatures. Mediacurrent continues to act as a trusted support partner in planning and strategy for the next level of advancements for NY Senate. Hear from New York Senate's Digital Director about his experience.