Dedicated Drupal Support

Launch is Just the Beginning

Our team doesn’t just maintain your platform; we constantly question what more can be done to exceed your organization’s goals.

Responsiveness

Time is of the essence; that is why you are supported by a dedicated project manager, unlimited support tickets and priority queueing.

Knowledge

All of our services (training, design, development, etc.) are covered, including additional features like mobile/ tablet development.

Predictability

Our Support Service will allow you greater budget predictability and forecasting. Alleviating the need to set up contracts to scope work for smaller projects.

The Mediacurrent team was able to utilize our existing work and create websites we feel will enhance our ability to increase our business goals. The experience with Mediacurrent has simply been awesome and we look forward to our continued partnership with them.

Joe Cafiero

Support Services

Development

New system features
Bug fixes
Drupal version upgrades
An accessible foundation
DevOps

Priority Queuing

24hr response time
Online ticketing system

Dedicated Project Manager

Weekly status updates
Monthly timesheet reports
Priority and status management

Design

Data-driven UX design
User-focused and Drupal-compatible interface design
Web Accessibility

Digital Strategy

Content marketing
Copywriting
SEO
Marketing automation integration

Security & Performance

Security upgrades for modules
Performance tuning for fast page loads

DevOps

Permissions management
Deep experience with complex approval flows
Use case documentation

Engagement Measurement

Services module experts
Feeds integration
Technical design & configuration

Training

Highly customized
On-site or webinar-based
Printed documentation or video
Highlight benefits of working with Mediacurrent

We Get Results

We launched a website redesign for MagMutual alongside their larger rebranding effort. As a long-term support partner, Mediacurrent joined conversations leading up to the redesign and worked with the MagMutual team to address strategy, design, and development. Hear from MagMutual's CIO about her experience.