Drupal Support

Drupal Support

Launch is just the beginning of a long journey with your website. So why use Mediacurrent for on going support? Three words: peace of mind. Our team of seasoned Drupal experts is focused on providing guidance and solutions that allow our customers to maximize their online experience- think of us as an extension of your team.

 Development

  • New system features
  • Module upgrades
  • Bug fixes

 Priority Queuing

  • 24h response time
  • Online ticketing system
     

 Theme Design

  • Responsive mobile design
  • User-focused Drupal design
  • Design team that creates
    mock-ups & builds themes 

 Dedicated Project Manager

  • Weekly status updates
  • Monthly timesheet reports
  • Priority & status management

 Security & Performance

  • Security upgrades for modules
  • Performance tuning for fast
    page loads 

 Drupal SEO

  • Expert module configuration
  • SEO best practices
     

  Roles & Workflows

  • Permissions management
  • Deep experience with
    complex approval flow
  • Use case documentation 

  3rd Party Systems Integration

  • Services module experts
  • Feeds integration
  • Technology design & configuration

 

Training

  • Highly customized
  • On-site or webinar-based
  • Printed documentation or video
    screen captures 
 

Content Strategy

  • Persona development
  • Competitive analysis 
  • Content generation

 Marketing Automation

  • Custom integration
  • Lead/scoring development
  • Campaign creation

 

 

 

DRUPAL SUPPORT BENEFITS

Responsiveness: When know time is of the essence. You will receive a dedicated project manager, unlimited support tickets, and priority queuing.
Knowledge: Our experienced Drupal experts are readily available to answer questions. In addition, all of Mediacurrent’s services (training, design, development, etc.) are covered, including additional features like mobile/tablet application development.
Predictability: Our Support Service will allow you greater budget predictability and forecasting. Your rate is locked-in to ensure no fluctuation during the length of your agreement. It also alleviates the need to set up contracts to scope work for smaller projects.
Mediacurrent is passionate about what we do and we look forward to being your trusted Drupal partner. Contact us today to learn more about our Drupal development services, support, training, and maintenance options.